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Categories missing for one user

Hi All,   I have a user that has no categories listed in LiveCycle Workspace inside of "Start Process".  A normal user would see something similiar to this:     The user in question has only...

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Re: Categories missing for one user

Is anything listed in the server log when this user logs into Workspace? 

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Re: Categories missing for one user

Actually yes.  It's not when the user logs into Workspace but its when they click on "Start Process" and attempt to load the categories.   -------------------------------------   2012-08-27...

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Re: Categories missing for one user

To help narrow it down a little further:   Is this a completely out of the box Workspace installation? Which version of Workspace (ES2/2.5/ADEP/3)? What is different about this user in terms of...

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Re: Categories missing for one user

The workspace has been recompiled in flash builder but only colors and images were changed.   ADEP ES3 - SP1   The user has the same permissions that all of our internal domain members (~2000) are...

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Re: Categories missing for one user

This is actually a bug in LiveCycle. You will need to contact support to get the quick fix for this. The issue is when a user has a process in their favorites category then the categories will not...

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Re: Categories missing for one user

Thanks for the clue about it being because of the user's favorites, it allowed me to duplicate the issue on my test environment.  In my case the user wasn't a heavy LiveCycle user so the favorite they...

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Re: Categories missing for one user

The fix for this bug (and some others) would be available in following quick fixes: 10.0.3-COR-002 10.0.3-PRM-002   The fixes have also been included in the ES3 SP2

View Article


Image may be NSFW.
Clik here to view.

Categories missing for one user

Hi All,   I have a user that has no categories listed in LiveCycle Workspace inside of "Start Process".  A normal user would see something similiar to this:     The user in question has only...

View Article


Re: Categories missing for one user

Is anything listed in the server log when this user logs into Workspace? 

View Article

Re: Categories missing for one user

Actually yes.  It's not when the user logs into Workspace but its when they click on "Start Process" and attempt to load the categories.   -------------------------------------   2012-08-27...

View Article

Re: Categories missing for one user

To help narrow it down a little further:   Is this a completely out of the box Workspace installation? Which version of Workspace (ES2/2.5/ADEP/3)? What is different about this user in terms of...

View Article

Re: Categories missing for one user

The workspace has been recompiled in flash builder but only colors and images were changed.   ADEP ES3 - SP1   The user has the same permissions that all of our internal domain members (~2000) are...

View Article


Re: Categories missing for one user

This is actually a bug in LiveCycle. You will need to contact support to get the quick fix for this. The issue is when a user has a process in their favorites category then the categories will not...

View Article

Re: Categories missing for one user

Thanks for the clue about it being because of the user's favorites, it allowed me to duplicate the issue on my test environment.  In my case the user wasn't a heavy LiveCycle user so the favorite they...

View Article


Image may be NSFW.
Clik here to view.

Re: Categories missing for one user

The fix for this bug (and some others) would be available in following quick fixes: 10.0.3-COR-002 10.0.3-PRM-002   The fixes have also been included in the ES3 SP2

View Article
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