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Re: Categories missing for one user

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Thanks for the clue about it being because of the user's favorites, it allowed me to duplicate the issue on my test environment.  In my case the user wasn't a heavy LiveCycle user so the favorite they had added was no longer an active and existing process therefore we couldn't remove it from the favorites category within workspace(another bug?).

 

As an alternative, since I knew the problem was favorite related, I decided to try and delete the user's favorite information from the database itself.  This fixed the problem that I was unable to resolve in workspace for the reason stated above.  For anyone that might come across this and want to go this route, the table that contains the favorite information is "TB_WS_PROPERTIES", look for the "PROPERTY_NAME" column that contains the user's refprincipalid and the last portion of the property_name will contain favorites.  Each user will not have many entries and all favorites are stored in the same row so it should be relatively easy to find.


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